Журнал «Современная Наука»

Russian (CIS)English (United Kingdom)
 MOSCOW +7(495)-142-86-81

Effective HR management in service industry

Evdokimova Evgeniya Andreevna  (Ph.D. Student, St. Petersburg Institute of Education in Humanities)

The paper contains a description of problems of HR management in service industry. Possible solutions are analyzed. Automation of interaction with customers and loyalty programs are recommended as the best strategy.

Keywords:personnel, service industry, loyalty, automation, personnel outsourcing
 

Read the full article …

Citation link:
Evdokimova E. A. Effective HR management in service industry // Современная наука: актуальные проблемы теории и практики. Серия: ЭКОНОМИКА и ПРАВО. -2012. -№07. -С. 44-46
LEGAL INFORMATION:
Reproduction of materials is permitted only for non-commercial purposes with reference to the original publication. Protected by the laws of the Russian Federation. Any violations of the law are prosecuted.
© ООО "Научные технологии"