Improving the quality of management in the high technology business at the expense of internal control tools

Butko Galina Pavlovna, Menshikova Margarita Arkadyevna, Tikhomirov Evgeny Alexandrovich, Porotnikov Pavel Anatolyevich

Background. The existing processes of economic instability have caused a number of urgent problems, among which, special attention is drawn to the quality of management in the knowledge-intensive business in Russia. Low economic indicators against the background of significant risks have a significant impact on the development of this sector. Formation of an effective high-quality enterprise management system will ensure stable dynamics of its development. Methods. To ensure the pragmatics of any special term, it is not enough to define "quality", "competition" and "competitiveness" in the traditional sense. It requires a kind of explication that would establish, even at the most General level, the relationship of this concept and its components with other categories of the subject area. Results. The quality system tries to reduce the risk by eliminating additional uncertainties associated with competitors ' actions. The inadequacy of any social system's response is expressed in its actions aimed at protecting its own capabilities and neutralizing the actions of competitors. Neutralizing competitors increases the system's ability to manage the market situation. Conclusion. The quality management system at industrial, including science-intensive enterprises, should be continuously improved. The developed guidelines for the assessment and control of the system make it possible to improve the efficiency of management and the effectiveness of activities. The current situation, which confirms a high degree of anthropogenic load, can be solved by taking into account the innovative component.

Keywords:quality of management; accounting policy; licensed accounting automated program; high technology business; efficiency of internal control system.