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PRINCIPLES AND FEATURES OF FORMING A DIGITAL ECOSYSTEM IN THE SERVICE SECTOR

Gorokhova Polina A.  (assistant of the department of business informatics Federal State Budgetary Educational Institution of Higher Education "Saint-Petersburg State Institute of Technology (Technical University)", Saint-Petersburg )

Alexandrov Andrey V.  (doctor of economic sciences, associate professor, associate professor of the department of business informatics Federal State Budgetary Educational Institution of Higher Education "Saint-Petersburg State Institute of Technology (Technical University)", Saint-Petersburg )

The article presents a description of the features of the formation of a digital ecosystem in the service sector, which is associated with the specifics of the service sector, the formation of new knowledge-intensive business services, the need for complementarity and the special nature of competition between ecosystem participants. The principles of the processes of forming a digital ecosystem in the service sector are formulated, the implementation of which will allow companies to successfully implement changes in the business model and all activities.

Keywords:business model, knowledge-intensive service activity, digital platform, digitalization

 

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Citation link:
Gorokhova P. A., Alexandrov A. V. PRINCIPLES AND FEATURES OF FORMING A DIGITAL ECOSYSTEM IN THE SERVICE SECTOR // Современная наука: актуальные проблемы теории и практики. Серия: ЭКОНОМИКА и ПРАВО. -2023. -№04. -С. 14-17 DOI 10.37882/2223–2974.2023.04.08
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