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Key performance indicators are an important tool for evaluating the productivity of personnel in any organization, including manufacturing enterprises, services, educational institutions and many others. Using them to evaluate staff performance allows managers to objectively analyze the contribution of each employee to achieving the overall goals of the organization, as well as identify areas that require additional attention or improvement, and also contributes to a more equitable and motivating approach to evaluating staff performance.
The article considers examples of key performance indicators used to assess employee productivity, identifies the advantages and principles of using key performance indicators to assess labor productivity, as well as problems and solutions in the field of using key performance indicators to assess staff productivity. The author comes to the conclusion that the advantages of using key performance indicators to assess labor productivity are the possibility of goal setting for each employee and department, employee motivation, the possibility of receiving feedback for employees, the possibility of identifying problems, comparing the productivity of specialists or departments, the possibility of planning and forecasting. To solve the problems of using key performance indicators to assess staff productivity, it was proposed: choosing KPIs that accurately reflect key aspects of the company's activities and its strategic goals, focusing on fewer KPIs that are really important for evaluating labor productivity, as well as other recommendations.
Keywords:key performance indicators, KPIs, labor productivity, personnel productivity, productivity assessment.
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