Model of the system of complex automation of the management company

Andrianov Anton Aleksandrovich, Svyatyy Vladimir Olegovich, Mamleyeva Adelya Rifkatovna

Service companies serving residential apartment buildings regularly face the problems of effective management of assets, resources and requests of residents in their activities. The solution to this situation is the creation of a software package to ensure the automation of the organization's activities. From the subject area, the main segments are identified that require distribution into separate modules. Functional distinctions and business processes connecting them are described.

Keywords:asset, resource, request management, physical asset management system, customer relationship management, supply chain management