Risk management at the main stages of the product life cycle

Milova Valentina Mikhailovna

The article deals with the problem of strategic achievement of quality goals with the help of risk management. Risk management is highlighted as a mandatory element of the management system in the international standards ISO 9000 series version 2015. The requirement under consideration in each organization is solved in its own way, using different models and methods. An approach is proposed for assessing the risk probability of a process based on Markov chains using the provisions of the theory of reliability of complex technical systems.

Keywords:risk management, product life cycle, quality, Markov chains.