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With the rapid advancement of technology and growing
demands for planning speed and accuracy, traditional information
systems often prove ineffective. Progressive retail chains recognize that
to sustain growth and enhance competitiveness, they must modernize
their Workforce Management systems, aligning them with contemporary
labor market standards and expectations. This article explores the
design specifics of an information system for staff scheduling in retail
chains, aimed at optimizing workforce efficiency and supporting the
achievement of corporate business objectives.
Keywords:working time planning, Workforce Management, corporate
information network, planning module, IT architecture, automation of
business processes
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