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The article presents the results of developing a business process management system for a research and development enterprise. The results of the transition to the new requirements of the international standard for quality management of manufactured products.
Requirements for work quality lead to the need to build better control system. This is especially important for large industrial and scientific enterprises that consist of hundreds of units and related subcontractors. In this regard, particular relevance is the re-search and improvement of approaches and methods for managing and systematization of business processes. One of the management methods is the local regulatory documents that are designed to ensure the correct and effective operation of the processes controlled by them.
Legislative normative documents, international standards ensuring the regulation of the preparation and release of products processes have been considered.
In 2015 the international standard ISO 9001:2015 was updated. This entailed the need to update all processes and management methods that it controlled. The presentation of related processes and their management as a system contributes to the effective achievement of planned results. This approach allows the organization to manage the interactions and interrelationships of processes in the system, thereby improving the organization’s overall performance.
The review of the system and management methods applied by the state and enterprises is carried out. The standard ISO 9001:2015 that is required to create certification and improve the quality management system has been analyzed. Recommendations for the further development of the business design process in the overall system of industrial enterprise management were formulated.
Keywords:effective management, methodology, algorithm, communication, engineering, designation, automation, market, quality management system, standard, management control, process approach, situational approach, objectives, laws, principles, methods, functions, management technology, practice of management activity
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