The specifics of the etiquette norm of written speech of university students in online communication

Kachanova Anna A., Saburova Svetlana V.

The article deals with the features of the use of written etiquette norms of speech of the groups "student-teacher", "teacher-teacher" of the Moscow City Pedagogical University in the digital environment based on MS Teams. Methods of statistical analysis of the material were used; the descriptive method was manifested in the analysis of the theoretical material on this issue. The prospects of the study outline the development of exercises for the groups under consideration, aimed at developing literacy in the use of etiquette norms and formulas in digital communication.

Keywords:online learning, digital environment, etiquette formulas, ethical norms of speech.