The concept of "politeness" in business correspondence and the means of its expression

Gurbanova Saida Sadi

The article analyzes the concept of “politeness” in business correspondence. It should be noted that today the vast majority of companies and enterprises with international relations are in urgent need of employees who already have written and oral speech skills, as well as some knowledge of clerical issues. Thus, they should achieve the development of business correspondence in English. In addition, in the era of widespread use of information and communication technologies, one of the important issues is the development of specialists working in various fields, the ability to achieve their goals using electronic means in accordance with the requirements of the day. At the same time, special courses should be organized for specialists working in companies and at the international level. During these courses, the attention of participants should be focused on the linguistic and cultural aspects of communication, instilling the skills and abilities necessary for the successful implementation of business activities in various countries of the world. One of the main goals of such courses is to instill the norms of intercultural communication in English to specialists working in various fields, to prevent difficulties and problems that may arise in the process of communication and documentation, to eliminate factors that may hinder this process.

Keywords:strategy, politeness, speech, language, maxim, correspondence, concept