The case method as a tool for training personnel in the field of tourism

Kireeva Yulia Aleksandrovna, Polyakova Ofelia Robertovna, Amozova Larisa Nicolaevna, Okhotnikov Ilya Viktorovich

Each university teacher owns certain educational technologies, with the help of which he achieves the main goals facing modern education. One of these goals is to prepare students for professional activities in accordance with the requirements of the Federal State Educational Standard of Higher Education 3 ++ [8]. When organizing a modern educational process, many methods and tools are used, while the teacher determines them independently. One such tool is the case method. The essence of this method is to find a solution to a problem, the description of which is presented in the format of a specific situation. Finding a solution to a problem, justifying it and presenting it means solving a case. Relatively recently, this method began to be used in the process of training tourist personnel. The article examines the essence of the case method, highlights the main advantages over other teaching methods. The authors paid special attention to the signs of a "good case" and the classification of cases, which is necessary to understand the essence of the method and its role in organizing effective classes. As an example, the article presents a case that is proposed for solution to 3-4 year students of a tourism university. The authors considered the course and content of the lesson, in which it is necessary to solve the proposed case.

Keywords:training of tourist personnel, professional competence, case method, case-study, education, practice-oriented training, tourism